Submit your review
During March 2018 there was an incredible snow and the SIRIUS Market Access office needed moving to new premises. The snow was so bad that weekend flights had been cancelled. Secure Move still made the office move happen regardless. They packed up the old office and moved us into our new offices.
Extremely impressed with the service we received when we recently moved within Newcastle. The quote we were given for our house move was very reasonable and there were no hidden fees or time limits. On the day, the guys arrived early, were friendly and just got on with the job in an efficient and quick manner. I popped out and couldn’t believe how much the guys had moved in a short space of time when I returned. Importantly, the guys were very respectful of our furniture and belongings - nothing was broken and we were asked several times if we were happy with where things were going and if we weren’t, we were told they would be moved. We would highly recommend Secure Move to anyone looking for a reliable, friendly, efficient and considerate service. Thank you so much for making the move a smooth experience especially as it didn’t stop raining on the day!
Secure Move really are the best removal company you will find, so look no further! The lads were absolutely outstanding from start to finish. They bent over backwards to get me moved before the lock down came into force. It was all done with such professionalism & precision, it was like a military operation!
Top job Neil & co, can't thank you enough!!
Excellent in all respects. Great care taken to protect furniture and careful handling the boxes.Very polite and friendly
OUTSTANDING service. Went above and beyond, friendly and very efficient! The time and care for belongings was amazing!
Been extremely impressed from the moment we met Neil for a quote. He was really thorough and professional. He didn't rush round like the previous companies we contacted. He took his time to explain things to us and pointed out important points no one else had mentioned previously. The removal was a smooth operation. The 4 men who came round (including him) were very polite, efficient and nice. I would definitively recommend Secure move !
We chose securemovesservices to move from the North East to Gloucestershire. What a fantastic service we received from the beginning. Very professional, friendly, efficient, value for money and most importantly for us; trustworthy. Our move was organised with military precision and was as stress free as they could possibly make it. Would highly recommend this company if your are moving a short or long distance. Thanks Dave & Neil
Excellent service. David and Paul were on time professional curtious helpful and friendly at all times. All items packed secure with padding shrink wrap ties etc. No damage whatsoever in transit. Their moto was if I was happy they were happy. I've moved a lot recently and these guys are the best. No hesitation recommending to anyone. Went out their way helping where furniture would fit as I had more stuff than room sizes.
Absolutely fantastic company. The two men who came to help us move house were extremely polite, very positive and very friendly throughout the whole move. Nothing was too much trouble. They removed the stress from our difficult move with their positive, happy and very helpful attitude. We have no hesitation in recommending this company! If we ever move again, Secure Move will be the only company we hire. Thank you so much guys!
Fantastic blokes. Neil, the gentleman who did the intial quote was quick and informative, any questions I had were answered. I was worried about hidden fees but my mind was put at ease when as I was able to ask about how all items would be removed and if there would be an additional charge. Arrived 5 minutes early on the agreed date. 2 Blokes, Neil and Dave. Professional greeting. Got started straight away, asked where I wanted everything, very carefully packaged, everything in 2 vans before 12. Got to house, asked where everything needed to be, put everything back together....
This was easily the most professional move I have ever had (and I have moved a lot). Neil and David were amazing. Courteous at all times, nothing was too much for them. I was a little worried when only 2 people turned up but they made quick work of my stuff and I was really impressed how efficiently they loaded the vans. Not an inch wasted. I can't fault them. They really made a stressful day so easy for me. They were actually more concerned about my belongings than I was. I have a lot of indoor and outdoor plants and I don't think I lost even one leaf. I'm so glad I chose Secure Move
Top notch guys! Moving is stressful enough without having the right removal team helping. They turned up on time and nothing was a bother. They were all friendly and happy to help. House was packed up a lot quicker than I thought and they were fine to wait while we waited for key release on our new home. We're not planning on moving again but will definitely be recommending them.
Lovely guys, professional and friendly. Did a lovely job. Would definitely employ them again.
Excellent service. The van arrived promptly and all the furniture was loaded nicely, padded and secured. On arrival at the destination, everything was unpacked with no sign of transit damage whatsoever. The guys were friendly and very helpful and I would have no hesitation recommending them to anyone needing safe and secure removals.
These guys are an absolute pleasure. They made the move so much easier than expected and went above and beyond to help out. I was recommended by a friend and will definitely be recommending Secure Move to everyone from now on. Thanks you lads.
I can not praise Neil and Paul enough I would highly recommend anyone to use them when moving house,
Everything first class, made move stress free.
This was the best removal company I have ever encountered! They were efficient, courteous, and a can do attitude to their work. They worked with speed and efficiency but what was truly impressive was the level of care that they displayed to the items that they were moving. They checked that the packing that I had done was up to the job and where I had fallen short they added extra packaging to protect my items at no extra cost. They found the remote destination without any detailed instruction from me, they had done their homework. I fully recommend this firm to anyone who has a move to make.
Couldn't recommend highly enough. From intial quote through to moving day first class service. No hidden costs, everything explained and gave some great advice, especially useful as not something we do regularly! Lads were great on the day, went the extra mile and never stopped working all day.
From initial contact with Neil surveying our needs to getting in to our new house these guys were absolutely faultless and professional. Their vehicles and equipment are first rate and David and Neil were courteous and efficient throughout the whole process. On a day when quite a few other things went wrong these two were a calm and steadying influence and we cannot recommend them highly enough. Although I never ever want to move house again I can guarantee that should it happen, these are the ones that I would use, Thanks again.
Made what could have been a stressful move from Cumbria to Cornwall straight forward.Anazed how Neil and Dave got the contents of my house into a Luton van.Would definitely recommend.
Pleasant, courteous, efficient, funny, honest, reliable, hard working and reasonably priced. I was referred to them by a friend and I was not disappointed. I collect mid century pressed glass and china and not one piece was broken...in fact not one thing was broken!
I would recommend everybody to use secure move the team was fantastic. I have moved a few time over the years but this move was stress free and no issues whatnso ever. The care taken into handling the furniture was amazing.
Excellent service and communication, very professional and lived up to their name. Would use again in a blink and definitely recommend.
Dave and Neil were very friendly and polite. They arrived promptly, there was no fuss and they got on with the job in hand. They worked efficiently and removed all the stress of packing up the house myself! Including my many pictures! Everything went very smoothly, thanks to their calmness and hard work. I would thoroughly recommend this removal company.
Absolutely first class service. A couple of great guys who worked tirelessly with absolute professionalism. Great care taken with both. Furniture and properties. Best removal service I have ever used. I wouldn’t hesitate to recommend them.
The service we received from secure move was exemplary. Very professional, courteous and efficient, moving house is a very stressful event and they made us feel at ease and that we were in very safe hands, would use them again without hesitation. Also were very favourable on price.
Could not recommend Secure Move highly enough. Really professional service and a very competitive price.
The lads were amazing, on the move constantly and so polite. Everything was moved with most covered for safety. Would recommend Secure Move to everyone.
Would highly recommend the guys. Turned up promptly and had almost completely cleared the lounge of boxes within only an hour! Polite and professional throughout the move day. Really thorough about protecting the tv, walls and other furniture. Would recommend to anyone.
The guys from Secure Move have once again done a marvellous job for my family - we are VERY grateful for their excellent professionalism and outstanding level of service. I cannot recommend this company highly enough!
I booked SecureMove as we we moving out of our property to live with family temporarily, Neil came to the house prior to moving to see what needed to be moved an gave me a price, some items were to be taken to storage and the rest to the temporary address. The service was fantastic from start to finish, they were on time, very efficient and friendly. I would highly recommend this company and will be using them again when we move to our new home.
As a local Social Enterprise Leisure providers, we would not use any other removal business. Secure Move are reliable, honest and always do a fantastic job, no matter what obstacle gets in there way. They just give us a smile and get on with it. We would recommend Secure Move to all our partnerships. Greenwich Leisure Ltd
Very professional and efficient service. Felt like my belongings were their belongings, they looked after them so well. Well organised and very systematic. Highly recommended and will be using them in the future.
Thanks so much for making my move so smooth. Neal David John and Steven made everything easy. They went above and beyond what I had expected and even removed an old fridge to make my way for mine. I really would recommend this company.
"Will definitely get these 2 lovely and very polite men again definitely knew what they where doing and very professional would recommend secure move ????"
"This is the 2nd move that we have used Secure Move for and they are absolutely brilliant. Keep them fuelled with tea and coffee and they just keep going until the jobs done! They arrived at exactly the time they said they would and take great care with their job. Can’t recommend them highly enough."
"Secure Move couldn't have been more professional and friendly. They came out and gave a free quote then stuck to that price. You can see their ex-marines background by how organised and methodical they were. I would use them again but hope never to move house again! They were absolutely brilliant."
"Absolute amazing team! From the initial survey to keeping in touch to the actual removal day itself - extremely professional whilst still being personable- would recommend to anyone."
"Excellent work, very clean and professional."
"Secure move were great and the work the carried out was extremely professional, they would be the first and only recommendation I would give to anyone needing removals and house move"
"Fantastic removal service from start to finish. The lads did a great job and were very helpful and responsive to our needs. Would highly recommend!"
Couldn’t fault these guys totally amazing they made our house move so easy.
Would use them again and recommend them for your next move .
"I have moved home 16 times during the last 17 years. Moving home has always been stressful but this time I was lucky to find Securemove; so I decided to write this feedback. Neil visited us to give an accurate quote. The quote was very reasonable compared to others who quoted on the phone/ on the website. Dave and Neil were punctual, polite and professional. They showed great care in making sure that all items were packed well. The house move went smoothly. I am very pleased with everything. I fully recommend Securemove."
Excellent work, polite throughout and went the extra mile when the sofa wouldn't fit up the stairs. Would use again and would highly recommend.
Secure Move took all the stress out of moving house, Neil turned up on time and reviewed all the rooms to decide best order to load the vans. My furniture was dismantled and carefully loaded in no time at all and very efficiently unloaded and rebuilt at the other end, nothing was too much trouble for Secure Move - I’d definitely recommend them to anyone moving house
Excellent service professionally delivered throughout the day. Were quick to quote and took real care of the furniture and our home during the packing and unpacking 300+ miles later. Would certainly recommend to others.
After contacting them Neil came out and assessed the property to give us a quote for removal. He answered all the many questions we had and made us feel reassured. When the day came Neil, Dave and Liam turned up bang on time and assessed how to load vans correctly and began to work. There was nothing too much trouble for them. All belongings were secured brilliantly and delivered on the other end perfectly with no problems at all. They placed all items in the requested rooms and took shoes off on carpeted areas. The lads were amazing and kept the wife' OCD at bay during the move. RECOMMENDED!!!
Fantastic experience from start to finish. Very accommodating to our needs, even at late notice. On the day arrived on time, very careful when moving our stuff, extremely professional too. Couldn’t recommend higher.
I use Checkatrade regularly so rely heavily on reviews. Secure Move did not disappoint. From Neil who surveyed our property to Dave who we met on the day of the move, both were very professional, hardworking, honest and genuinely two lovely guys. Great to have such fantastic customer service. House move is an expensive and stressful business and removal costs is an additional expense but one that is unavoidable. They worked tirelessly from 9am until the job was completed. They were worth every penny, alleviated some of the stress and we would use again and definitely recommend their company.??
Many thanks to Neil and Dave who provided a completely stress free house move. They dismantled and reassembled any furniture that required it and also dropped furniture off at a secondary location all for one fantastic price. Could not fault their attitude and work ethic and I would highly recommend their services.