Customer Reviews

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Average rating:  
 89 reviews
by Andrew Miller on Secure Move
Amazing

Couldn’t fault these guys totally amazing they made our house move so easy.Would use them again and recommend them for your next move .

by Mr Toyne on Secure Move

Excellent work, polite throughout and went the extra mile when the sofa wouldn't fit up the stairs. Would use again and would highly recommend.

by Miss Martin on Secure Move

Secure Move took all the stress out of moving house, Neil turned up on time and reviewed all the rooms to decide best order to load the vans. My furniture was dismantled and carefully loaded in no time at all and very efficiently unloaded and rebuilt at the other end, nothing was too much trouble for Secure Move - I’d definitely recommend them to anyone moving house

by Miss Bull on Secure Move

Excellent service professionally delivered throughout the day. Were quick to quote and took real care of the furniture and our home during the packing and unpacking 300+ miles later. Would certainly recommend to others.

by Mr Smith on Secure Move

After contacting them Neil came out and assessed the property to give us a quote for removal. He answered all the many questions we had and made us feel reassured. When the day came Neil, Dave and Liam turned up bang on time and assessed how to load vans correctly and began to work. There was nothing too much trouble for them. All belongings were secured brilliantly and delivered on the other end perfectly with no problems at all. They placed all items in the requested rooms and took shoes off on carpeted areas. The lads were amazing and kept the wife' OCD at bay during the move. RECOMMENDED!!!

by Mr Carrick on Secure Move

Fantastic experience from start to finish. Very accommodating to our needs, even at late notice. On the day arrived on time, very careful when moving our stuff, extremely professional too. Couldn’t recommend higher.

by Mrs Anand on Secure Move

I use Checkatrade regularly so rely heavily on reviews. Secure Move did not disappoint. From Neil who surveyed our property to Dave who we met on the day of the move, both were very professional, hardworking, honest and genuinely two lovely guys. Great to have such fantastic customer service. House move is an expensive and stressful business and removal costs is an additional expense but one that is unavoidable. They worked tirelessly from 9am until the job was completed. They were worth every penny, alleviated some of the stress and we would use again and definitely recommend their company.??

by Mr Stones on Secure Move

Many thanks to Neil and Dave who provided a completely stress free house move. They dismantled and reassembled any furniture that required it and also dropped furniture off at a secondary location all for one fantastic price. Could not fault their attitude and work ethic and I would highly recommend their services.

by Mr Chris on Secure Move

Neil and David from Secure Move moved us from Gateshead to Gosforth and were absolutely fantastic. The whole process was brilliantly easy and efficient, and we would definitely recommend their service. Thanks guys!

by Miss Simpson on Secure Move

Friendly, professional service. Felt confident to use secure move from start to finish. Moving house is so stressful, secure move took some of that stress away.

by Ms Hawkins on Secure Move

After a terrible house moving experience using a well known national and international company, this time we decided to go local. We are so glad we did! The team at Secure move could not have been more helpful or efficient. A thoroughly professional job which took the stress out of our day and restored our faith in removals services. I would have no hesitation in recommending Secure Move for all your removal requirements, large or small. I will definitely use them again.

by Miss Evans on Secure Move

Brilliant and prompt service from day of quotation to the moving day. Patient and willing to go the extra mile for their customers. Everything arrived at its destination damage free and placed in preferred rooms. Would definitely recommend.

by Mrs Hall on Secure Move

Excellent service. Would highly recommend. Very courteous, moved our belongings quickly and efficiently. Everything was properly wrapped and packed correctly leading to no damage to our belongings. Time keeping was excellent arrived at the agreed time, very patient when is came to waiting for keys with no extra charge. Overall, made our home move a breeze. The two guys were very friendly and very professional. Agreed price prior to move and this did not differentiate despite a two week delay. Very easy to get in contact with and happy to answer any questions. Would definitely use again!

by Ms Kirsopp on Secure Move

Lovely guys. Did a good job for a fair price. Very heavy work done cheerfully and carefully. I would have appreciated a bit more detail of what they would do as part of the job. Previous movers reconnected the washer and took furniture apart and put it back together. These guys don’t really do this but being kind they did help us putting stuff back together and I must tell you that the previous guys I am comparing them to were twice the price. So not complaining, just it would have been good to be clear about the specifications beforehand.

by Mr Stewart on Secure Move

A first class , reliable service from start to finish, nothing was to much trouble for them , you get what you pay for ( at the agreed price ) with no hidden extras. I have no hesitation in recommending this company , very flexible and accommodating throughout, thank you all very much.

by Mrs Clough on Secure Move

Amazing service, from start to finish they took the stress out of moving house. The guys worked none stop ensuring that all items were carefully loaded and unloaded with precision. We would most certainly recommend Secure Move.

by Mrs Gardner on Secure Move

Highly recommend secure move. They turned up on time and worked like troopers all day. Really nice couple of guys who just get the job done.

by Miss Vest on Secure Move

A truly professional operation from beginning to completion, the survey was well planed and you felt confident you were in good hands from the very beginning. Their punctuality on the day was perfect and I was very impressed with the care they took with my items, especially as some of the furniture was clearly difficult to negotiate. It was a pleasure to meet two gentleman that had a lot of pride for their business, and went to great length to make what can be a stressful day go a lot smoother. The message is simple, if you are going to move then use this company!

by Mrs Atkins on Secure Move

Neil and David provided an exceptional service and we’d happily recommend.

by Mrs Burton on Secure Move

First class service. This company has been brilliant, I needed household contents removed and stored at very short notice. They quoted within an hour of meeting and they arranged for the pick up the next day. They were also quoting for picking up the remaining contents when the house sale goes through and taking them to the new property at a future date so not a usual job. They immediately said they could help me and put me at my ease with regards to the complexity of the job. They arrived on time and were courteous and helpful during the process of packing up the contents. Highly recommended.

by Mrs Williams on Secure Move

Packed everything on first day then drove to Liverpool on day two. Everything was packed very well. The workers couldn’t do enough to help and managed to fit everything in though a very tight space with no damage. The workers were extremely well mannered could not fault anything and would recommend this company for a quality service. Thanks.

by Mr J Kent on Secure Move

From the moment we contacted Secure Move we have been extremely happy, from the amount of time it took to get a quote until the actual move the service has been spot on. On the day the guys turned up on time, they were very professional and extremely efficient. Their service made the day very easy and stress free for us. We would have no hesitation recommending them and we will use them again in the future.

by EXT on Secure Move

Absolutely outstanding service from two very professional people, good kit/gear, looked the part, fitted into my own team well and I was amazed to have a company rise to our and my very high standards. I look forward to doing a lot more work with Secure Move in the future.

by Emily Aggett on Secure Move
Excellent move experience

Neil and David did a great job - they were professional, friendly and efficient and got my move done promptly. The move involved four flights of stairs which they seemed to jog up and down effortlessly! I would definitely recommend them and will use them again.

by Mr Miller on Secure Move

What could have been a mammoth job, was a walk in the park for the two gents at secure move. Organised with military precision, and nothing was too much trouble. Would absolutely recommend them to anyone.

by Mr P Kidd on Secure Move

Awesome!! Dave and Neil were fantastic, arrived on time, used all the correct tools, took care of all of our possessions, unpacked with speed. Ket seeling points here for anyone moving home is the fact these guys don't charge "key waiting" or overtime! Especially when you do have to wait for keys and the clock ticks over 5pm! - (at which point was there no clock watching or twitching to leave) - an absolute dream of a company to work with and would use then again without hesitation!

by Ms Lea on Secure Move

Secure Move removed the stress of moving. They arrived on the dot, were pleasant throughout, even if they have to move my stuff from the top floor and move it to my new flat 3 floors up again! Experts in maneuvering stuff in tight spaces. Very impressed! Neil and his team are truly great folks to work with! Would highly recommend!

by Mrs H Smith on Secure Move

Fantastic job. So careful and considerate. So much better than our last experience. Made what could have been a stressful day much easier. Would definitely recommend them.

by Miss R Fisher on Secure Move

Friendly and helpful very professional. The house move went smoothly and I would recommend Secure Move.

by Mr Hall on Secure Move

"The sofa's moved were very large and difficult to get through the doorway of my son's house but they managed to get them in removing doors to complete the move going above and beyond what could be reasonably expected of them. I would recommend using them to anyone as on both occasion we have needed them they have been courteous and professional"

by Miss Oconnor on Secure Move

HIGHLY RECOMMENDED ????"Efficient, courteous and enthusiastic. Arrived to give a quote an hour after phoning. Made the move seem effortless and the men were genuinely good humoured. Extremely punctual (arrived 5 minutes early on moving day). Very well presented men (smiles and well-groomed)5 hours to move a 3 bed semi ,, good work guys ??Price matched quote. LOOK NO FURTHER!"

by Sirius Market Access, Newcastle upon Tyne on Secure Move

"Absolutely brilliant, nothing was too much trouble, stayed committed to us despite the awful weather."

by Mrs J Sanderson on Secure Move

Excellent service. Worked hard. Highly professional. Very impressed with the care taken to pack and move the furniture. Everything arrived in perfect condition. Would highly recommend this company.

by Cindy Ravenhall on Secure Move
Outstanding

Secure Move helped my elderly parents move into sheltered housing and were amazing, patient and considerate I cannot thank them enough for their professional yet compassionate service.

by Mrs Guy on Secure Move

"These lads were amazing. Nothing was too much trouble despite the difficulty of manoeuvring 2 large settees through a narrow hallway. They priced the job in advance, turned up on time and were polite and friendly throughout. I wouldn’t hesitate to recommend them."

by Mrs Richardson on Secure Move

"The guys were great, I sat back while they loaded all the boxes and furniture. They took great care with every single box. They beat us to the new house and unloaded all our belongings efficiently. Would definitely recommend!!"

by Mr Carlington on Secure Move

“This company is excellent, we couldn’t have asked for a more reliable professional and courteous service, thoroughly recommend.”

by Mr Hall on Secure Move

"The move was totally stress free because of the professionalism and friendliness of the lads, I would not hesitate to recommend them to anyone considering moving house" Mr Hall, Newcastle upon Tyne

by Mrs Morton on Secure Move

"Arrived early started straight away, never stopped, nothing was too much trouble for them, would recommend secure move" Mrs Sue Morton, Newcastle upon Tyne

by Miss Spells on Secure Move

“Fantastic people. Very happy with them. Would definitely recommend them.”Miss Julie Spells 19 October 2017

by Mr Jack on Secure Move

“I have to say Secure move are an absolutely brilliant company. Our house move got delayed 3 times and each time Neil was so understanding, always on standby in case the move went through and was very patient! When the move finally did happen, they were incredibly efficient and got everything moved quickly without any damage or help from ourselves! They even put every item in the new house where we wanted it! Genuinely lovely people as well which always helps! Would 1000000000000000% recommend and will definitely use again should we ever move! Thanks secure move!” Mr Jack, Whitley Bay (Oct 2017)

by Mr Carroll on Secure Move

“Highly recommend Secure Move, the lads where professional, friendly, and very helpful they could not do enough for us moving house. Would definitely use them again” Mr Andrew Carroll, Jarrow (Sep 2017)

by Mr Simmons-Graham on Secure Move

“Fantastic Service. Moved from Northumberland to Newcastle this week and both guys were friendly and professional throughout. Couldn’t believe how quickly they worked and with no fuss or damage to any furniture or personal items. Stress and Hassle free, we would definitely recommend them to anyone. Thanks again Dave and Neil for a job well done” Mr Simmons-Graham, Newcastle upon Tyne (Sep 2017)

by Mrs Roxburgh on Secure Move

“Neil and Dave arrived with so much more knowledge than me how removals are done. They moved my mother from a three bedroom house to a 2 bedroom bungalow and didn’t complain as she dusted as they moved!!! She had been the house 43 years so you can imagine the trauma she was going through. The day went better than anybody could have asked made better by these two men, we were all put at our ease. Would recommend this company to anyone, thank you” Mrs Roxburgh, Newcastle upon Tyne (Aug 2017)

by Mrs Burns on Secure Move

“Terrific job by the lads, we had a great deal of stuff to move (full loft, full garage) but they went about it efficiently, carefully and with good spirits. They came a few days before the move day and cleared the garage, and they helpfully stored this until a few days after we’d moved. Then they came back and shifted this stuff into our house. Very helpful indeed! On the move day, everything went smoothly, I felt like we were in good, experienced hands. So I’ve got no hesitation in recommending Secure Move to move house – look no further. Would definitely use again” Mrs Burns, Newcastle upon Tyne (Aug 2017)

by Mrs Lynn on Secure Move

“I would highly recommend Secure Move after using their services. They were punctual, polite and courteous and very conscientious about handling our furniture and belongings. They made sure I was happy not just that the items were in the right rooms but also in the right place, happily moving and adjusting until just right. They did this with good humour and I found the lads very easy to get on with. Secure Move were recommended to me and I’m so pleased they were” Mrs Lynn Mather, Gateshead ((Jul 2017)

by Mr Fuller on Secure Move

“Neil and Dave arrived promptly, had a look around the house and started packing the vans. They worked quickly and efficiently and were very polite throughout the whole day. The move day was pretty much stress free thanks to their efforts and I can’t recommend them highly enough. They worked incredibly hard throughout a long day with no complaints and with zero damage to any of our possessions.” Thanks Neil and Dave for a smooth, easy and hassle free move” Mr Fuller, Whitley Bay (Jul 2017)

by Mrs Macmillan on Secure Move

“I booked Secure Move again to remove our belongings from storage to our new house, we met at storage and even though was 8months since they dropped said belongings off Neil knew which storage unit our things were in. Both Neil and Dave got on with clearing the unit and then headed to the house. Neil had a quick look inside to see where things were to be taken, this was a new build and they were careful not to damage anything. Would recommend time and time again. If do move again will 100 per cent use secure move” Mrs Macmillan, Newcastle upon Tyne (Jul 2017)

by Mrs Helyer on Secure Move

“Fantastic guys last minute move and they were booked that day but still fit us in couldn’t ask for better, will definitely recommend to any of my friends that would be moving” Mrs Helyer, Washington (Jul 2017)

by Mrs Honour on Secure Move

“Exceptional. House move was carried out in a professional manner, guys were friendly and hardworking. Went over and above making our moving day a little less stressful. Would highly recommend and will definitely use again” Mrs Honour, Newcastle upon Tyne (Jun 2017)

Page 1 of 2:
«
 
 
1
2
 
»